Sales: Unleashing High-Impact Sales Enablement

May 21, 2018

In today’s challenging environment—where RMs are managing large books of increasingly sophisticated clients—commercial banking executives are looking for the best ways to unleash the performance of their sales force.  In this session, Joanne Pollitt, Principal Executive Advisor of CEB, now Gartner will share research findings and why banks should invest in customer interaction, supported by process and examples of what banks must improve in customer-RM interaction.

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Customer Experience: Win More Customers with Service Design
Customer Experience: Win More Customers with Service Design

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Commercial Lending: The Good, the Bad and the Opportunity
Commercial Lending: The Good, the Bad and the Opportunity

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