Podcasts
Listen to the latest podcasts from The Purposeful Banker.
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Read moreThe Pain of Selling New Bank Products
Why do banks sometimes struggle to sell new products? Where are the pain points in their processes? And what do they need to do differently to ensure that new products lead to new revenue streams?
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Read moreWhy Your Bank's CRM Is Failing
Lot of banks have implemented or are in the midst of implementing CRMs. But many of those banks aren't getting the most out of their CRMs. What's causing the problem? And how can banks fix it?
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The State of Commercial Banking Report
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Read moreHow Does Your Commercial Bank "Coach"?
"Coaching" is becoming a very important topic for commercial banks. What does "coaching" mean? Where can it provide an impact, and what role does tech play in it?
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Read moreHot Topics from Small Biz: Banking Conference
Tim Shanahan recaps the main talking points from Small Biz: Banking Conference: Finding bankers who can sell; building your bank's tech stack; fintech partnerships; and a potential credit turn.
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Read more6 Lessons Banks Can Learn From NBKC
NBKC is a community bank that is not only surviving, it's thriving - growing its lending business into new markets. What are some of the lessons other bank's can take from NBKC's success?
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Read moreHow Banks Can "Uberize" Deposit Pricing
What deposit strategies and tactics should banks be employing in a rising rates environment? And what lessons can Uber offer on how to attract and retain properly priced deposits?
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Read moreWhat's Driving Value at Banks?
Banks measure all sorts of key performance indicators. Jeff Marsico of The Kafafian Group explains which metrics show the strongest connection to how financial institutions are valued.
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Read moreLasting Impressions From the BankAI Conference
Why are bankers talking about Iron Man suits? Is AI in banking more than a retail story? Will automation actually create jobs? George Neal shares his last impressions from the BankAI Conference.
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Read moreCritical Conversations Bank Boards Are Having
What are bank leaders saying about important topics such as: tech investment, how banks can deliver value, competition among community banks, and alternative growth strategies?
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Read moreWhat a 1968 Computer Demo Can Teach Bankers
Doug Engelbart's 1968 computer demo was hugely influential for the tech industry, but its aftermath provides lessons that bankers should also heed.
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Read moreWhy Is Your Bank Innovating?
Everyone at your bank is on the innovation train, but is it bound for the right destination? Learn why the best banks innovate with to add customers, rather the cut costs.
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Read moreRethinking What Commercial Banks Measure
Gathering information is a science. Filtering out noise is an art. To best serve their customers, commercial banks need to find the right balance between the two.
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Read moreWill a Bank's AI Produce an ROI? 6 Questions to Ask
Lots of banks are talking about their innovation and artificial intelligence initiatives, but will those programs actually affect the bottom line?
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Read moreWinning Tactics of the Top Commercial RMs, Part 2
What separates the best commercial relationship managers from the rest? A look at how top RMs deliver tangible value, act as trusted advisors, and find ways to outmaneuver the competition.
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Read moreTalent Challenges in Commercial Banking
How are banks doing in recruiting commercial lenders? Why are incentive plans still an unsolved issue? Discussing the results from the latest Bank Director Annual Compensation Survey.
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Read moreThe Tech Spending Gap in Commercial Banking
Big commercial banks are dedicating a higher percentage of their budget to tech investment than smaller banks. Why does this spending gap exist and what does it mean for regional and community banks?
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Read moreWinning Tactics of the Top Commercial RMs, Part 1
Why is it that top commercial relationship managers win deal even when they're not offering the lowest rate? Learn the tactics that separate the best RMs from the rest.
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Read moreAligning Your Bankers' Self-Interests
Why are the toughest competitors for a commercial deal sometimes working at the same bank? And how can you align your commercial bankers so they're working toward the same goals with each customer?
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Read more3 Traits of Innovative Commercial Banks
What are the three traits of an innovative bank? Jim and Dallas discuss them in this podcast episode, sharing examples from banks PrecisionLender works with.
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Read moreIs Your Commercial Bank Too Satisfied for Digital Transformation?
In some cases, dissatisfaction is a good thing. Learn why being too satisfied can be detrimental to your commercial bank's success.
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