Digital Transformation: Keep Your Customers & Employees Happy in Today’s Digital Age

We’re watching as the financial industry is changing at a rapid pace. As the world goes digital, the effectiveness of these technological advances will depend on leadership, one-to-one interaction, and your bank’s approach to risk and corporate culture.

In this session, Jim Marous, Co-Publisher of The Financial Brand, will discuss how adding a human element to your digital interactions and technological advances will keep your customers and your employees happy. He’ll share how to continue to drive authenticity within your culture, despite the ever-changing landscape.