In today’s challenging environment—where RMs are managing large books of increasingly sophisticated clients—commercial banking executives are looking for the best ways to unleash the performance of their sales force. In this session, Joanne Pollitt, Principal Executive Advisor of CEB, now Gartner will share research findings and why banks should invest in customer interaction, supported by process and examples of what banks must improve in customer-RM interaction.
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Aligning Strategy with Purpose in Banking [Podcast]
In this podcast, we sit down with Lisa McLeod as she delves into finding and defining the purpose within your bank and why it’s important that your purpose lives at the forefront of everything you...