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Most Recent Videos
42:58Closing the Gaps to Happiness for Your Customers and for Your Bank
Banks have long been mis-aligned with positive outcomes for the customer. It's time to think and act on how to make your bank more valuable to your customer.
51:44Banking Transformation 2.0: Time to Get Real
Trying to drive innovation in a bank can often feel like a lonely, daunting task. Leda will share her tips on how to focus on the right type of innovation and how to find the right path forward.
56:38Right Tools, Right Training, Right Talent - Building an RM Dream Team
Competition for top talent is fierce, and you want to make sure you're building an all-star team. A lot of banks turn to incentive plans to attract and keep employees engaged and performing.
50:11Leading From Purpose: Clarity and the Confidence to Act in Times of Uncertainty
Nick Craig discusses how to thrive rather than just survive in a world of uncertainty by living and leading from purpose.
1:34Leading From Purpose: Clarity and the Confidence to Act in Times of Uncertainty Clip
Nick Craig helps us understand how we can leverage purpose as an antidote to uncertainty.
36:01The Brain of the Bank
In today's hyper-competitive Commercial Banking landscape, customer experience and speed to funding are two of the most important differentiators for your brand.
59:36The Magic You Can Perform When You Let Go of Logic
Rory Sutherland has spent 30 years in the advertising industry in the strange pursuit of effective solutions that don't make sense.
57:44Thinking in Bets
In poker and throughout our lives, we should try to maximize the time we spend in favorable situations and minimize our time in unfavorable ones.
33:05Closing the Loop: Creating a Bias to Action in Banking and Beyond
Gather data from each action, learn from that data, and then coach relationship managers on how to use those learnings to take action, and achieve better outcomes. Sounds simple, right?
