Measuring RM Performance: Proving Impact & Dispelling MythsGet the report ››
6 Lessons Banks Can Learn From NBKC
NBKC is a community bank that is not only surviving, it's thriving - growing its lending business into new markets. What are some of the lessons other bank's can take from NBKC's success?
Talent Challenges in Commercial Banking
How are banks doing in recruiting commercial lenders? Why are incentive plans still an unsolved issue? Discussing the results from the latest Bank Director Annual Compensation Survey.
Aligning Your Bankers' Self-Interests
Why are the toughest competitors for a commercial deal sometimes working at the same bank? And how can you align your commercial bankers so they're working toward the same goals with each customer?
Cultural Change: Leveraging Behavioral Economics to Make Your Bank More Successful
Bank Culture: Recruit and Hire a Highly Engaged, World Class Team
Commercial Banks: Set Your Strategy, Target Your Customers, Then Execute
Jim Young chats with Jeff Marsico, EVP at The Kafafian Group and writer of the blog, Jeff for Banks, on the importance of defining who your customers are and building a strategy to target them.
Laggards Lose in Today's Banking Landscape
Jim Young and Dallas Wells chat about the risk of not taking risks in today's financial industry and why you need to be at the forefront of the changing environment.
Using Service Design to Wow and Win Customers
Tom Stewart and Patricia O'Connell, authors of Woo, Wow, and Win, share the concept behind service design and how you can use it to better your customer relationships.
Group Brainstorms At Your Bank? Bad Idea.
Jim and Dallas discuss why brainstorms are ineffective and sometimes detrimental to your team. You'll learn how to have more productive meetings in this podcast.
Training vs. Coaching Your Relationship Managers
Carl Coe, EVP of Client Development at PrecisionLender, talks about the difference between training and coaching your sales team, and which method provides the most value.
Banks at the Purpose Crossroads
Lisa McLeod and Carl Ryden address the choice banks face regarding purpose and culture, as well as how those choices could affect your bank.
Should You Price Loans with a Pencil or a Space Pen?
Does your bank approach pricing with a pencil or space pen? Learn why simple is sometimes better and what the most innovative banks are doing to stay ahead of the game when it comes to pricing loans.
Get Great RMs, Keep Great RMs
Your relationship managers' success directly impacts your bank's success. Jim and Dallas discuss how to attract and retain top RM talent at your bank and create a culture that helps them thrive.
Let's Get Back to Cross-Selling!
Jim Young and Dallas Wells discuss why now is the time to cross-sell and how you can do it better.
Becoming an Accountable Leader
Lorraine Moore uncovers why creating a culture of accountability is more important than ever before and how leaders can create an environment that encourages accountability.
BankOnPurpose Speaker Videos: Innovate on Purpose
Learn from a panel of bankers on how to hire and retain the best talent and then from fintech thought leader, JP Nicols, on how to innovate with purpose.
How Short-Term Pricing Cures Cause Long-Term Bank Damage
Your short-term pricing solutions may be far more harmful than you think. Learn why "pricing by tourniquet" can cause more damage than good, and how you can remedy the situation.
5 Articles to Help You Become an Intellectual Banker
Here's a list of 5 articles to help scratch your intellectual itch and impress your coworkers at the same time.
Before You Buy, What's Your Value Prop? [Podcast]
Jim Young chats with Travis Engebretsen, VP of Strategy at Seacoast Bank, about the importance of building a bank value prop that's customer centered and how that value prop affects how you buy tech.
BankOnPurpose Speaker Videos: No One Wants A Loan